Energy assistance application montgomery county md

Please allow up to 30 days for processing before making your inquiry.

• apply online and submit documents
• to find information
• recertify or check the status of an existing application
• Report any changes related to an existing case
• for other State social service programs.

Or, contact the State DHS Call Center at 1-800-332-6347.

Child Welfare Services

• Child Abuse and Neglect Crisis Line: 240-777-4417
  • make a Child Protective Services report
  • ask questions about an open Child Welfare Services case

  Crisis Center

  The Crisis Center provides 24/7 telephone and walk-in crisis mental health services.

  1301 Piccard Drive
  Rockville, MD 20850
  240-777-4000

  Housing Stabilization Services

  Services for emergency housing needs, including homelessness prevention services and housing related financial assistance to prevent eviction, foreclosure and utility disconnection.

  Request a phone interview by calling 311 (if calling from outside Montgomery County, call 240-777-0311).

  Limited on site services and document drop-off stations are available at:

  • Germantown Office
    12900 Middlebrook Road
    Germantown, MD 20874
  • Rockville Office
    1301 Piccard Drive
    Rockville, MD 20850
  • Silver Spring Office
    8818 Georgia Avenue
    Silver Spring, MD 20910

  Burial Assistance

  Grants to help pay for burial costs are available through Housing Stabilization Services. Grant amounts are up to $650.

  Household income must be below 60% of Area Median Income (for example, $65,520 for a family of three), and must meet additional eligibility criteria.

  To request burial assistance

  • complete an online service request, or
  • call 311 (if calling from outside Montgomery County, call 240-777-0311).

  Office of Eligibility and Support Services (OESS)

  To contact OESS

  • Call 240-777-1003, Monday through Friday, 8:30 a.m. to 4:30 p.m.
  • [email protected]
  • Fax:
    • Germantown--240-777-3477
    • Rockville Office--240-777-4100
    • Silver Spring--240-777-3070

    Please continue to report all change (address, employment, etc.) to the MyMDThink website.

    website . Customers can complete their redetermination on the MyMDThink website and upload required verifications such as:

    • Income
    • Shelter (including utilities)
    • Daycare Expenses
    • Website: MyMDThink.maryland.gov
    • Email: [email protected]
    • Drop Box(s) located at the following locations:
      • 12900 Middlebrook Road Germantown (Second Floor Lobby)
      • 1301 Piccard Drive Rockville (1 st Floor Lobby)
      • 8818 Georgia Avenue Silver Spring (1 st Floor Lobby Entrance)
      • Germantown: 240-777-3477
      • Rockville: 240-777- 4100
      • Silver Spring: 240-777- 3070

      If you have additional questions and/or need assistance with completing your redetermination contact the OESS Customer Service and Assistance Center at 240-777-1003.

      To apply, renew and/or report changes for Public Assistance benefits

      • The Supplemental Nutrition Assistance Program (SNAP) [formerly Food Stamps] - provides monthly benefits to families and individuals who need assistance to buy food.
      • Temporary Cash Assistance (TCA) provides cash assistance to families with children under 18 years of age when other resources and services do not fully meet the family's needs.
      • The Temporary Disability Assistance Program (TDAP) provides temporary cash assistance to disabled adults between the ages of 18 and 64 years who have no children under the age of 18 living in the home.

      Ways to apply

      • Apply online at MyMDThink.maryland.gov
      • Fax your application to:
        • Germantown - 240-777-3477
        • Rockville - 240-777-4100
        • Silver Spring - 240-777-3070

        Application tips

        • Documents can be photographed by cell phone or scanned and emailed to the office.
        • Applications must be signed by the head of household or an authorized representative for the head of household.
        • Clients are encouraged to provide all mandatory verifications. Other verifications may be requested as your application is processed. All verifications must be returned by the due date to prevent denial of an application. Case processing can take up to 30 days or more.

        OESS Office and Drop Box Locations (updated August 9, 2022)

        Drop boxes are available at each office location.

        Office location	Drop box location
        12900 Middlebrook Road Germantown, MD 20874	On the second floor of the front of the building -- labeled as "Documents"
        1401 Rockville Pike Rockville, MD 20852	Outside the OESS office
        401 Hungerford Drive Rockville, MD 20850	For Medical Assistance applications only: in the lobby
        8818 Georgia Avenue Silver Spring, MD 20910	In the area between the front door and lobby door (Monday through Friday, regular business hours)
        8630 Fenton Street 10th floor Silver Spring, MD 20910	For Medical Assistance and Safety-Net Programs: 10 th floor

        Apply for Health Care Assistance

        Health Care Programs and Qualified Health Plans (private plans)
        For general questions about health insurance coverage, call the Maryland Health Connection at 855-642-8572.

        For local assistance, call the Montgomery Health Connection at 240-777-1815 (Monday through Friday, 8 a.m.-5 p.m.).
        Medicaid (Medical Assistance or MA) pays the medical bills of low-income individuals. For eligibility questions, call 240-777-1003.

        • For individuals under the age of 65, apply at the Maryland Health Connection.
        • For individuals who are age 65 and older, disabled or are receiving Medicare, apply at MyMDThink.

        Long Term Care Medical Assistance (LTC) covers the cost of nursing home care for low-income individuals, apply at MyMDThink.

        Montgomery County health programs (Care for Kids and Senior Dental) provide access to medical services for low-income, uninsured families and individuals who are not eligible for State and Federal programs. If you have eligibility questions, call 240-777-1003.

        • Complete a Safety-Net Programs Application – English (PDF) / Solicitud Programas de Seguridad – Español (PDF)
        • Email the completed application to [email protected] .

        Office of Home Energy Programs (OHEP)

        OHEP provides utility grants and shut-off prevention to eligible households. The Low Income Water Assistance Program (LIHWAP) provides assistance with past due water/wastewater utility bills.

        To request a phone appointment, call 240-777-4450.
        Ways to apply

        • Apply online at MyDHR
        • Call 240-777-4450
        • Complete an Energy Assistance Application – English (PDF) / Solicitud Asistencia de Energía – Español (PDF) / Water Assistance – English (PDF) / Programa de Asistencia de Agua – Español (PDF)
          • Email the completed application to [email protected]
          • Montgomery County Department of Health and Human Services
            Office of Home Energy Programs
            1301 Piccard Drive
            Suite 4200
            Rockville, MD 20852
          • 1301 Piccard Drive, lobby, north side of the building
            Rockville, MD 20852
          • You can get paper applications at the drop box.

          Rental Assistance Program (RAP)

          No new applications are being accepted for the program at this time.

          If you are experiencing a housing crisis, please contact our Housing Stabilization Offices.

          If you are asked to provide documents for recertification, you may bring or mail them to
          Department of Health and Human Services
          Rental Assistance Program
          1301 Piccard Drive, 4th floor
          Rockville, MD 20850

          Working Parents Assistance Program

          Ways to apply

          • Get applications at www.montgomerycountymd.gov/wpa
          • To submit completed applications
            • Fax them to 240-777-1341, or
            • Email them to [email protected]