Although employee engagement has become something of an HR fad, it would be hard to deny that it matters. In fact, robust meta-analytic studies show that higher levels of engagement boost employee wellbeing, performance, and retention. For example, engaged business units tend to deliver better performance, as measured in terms of revenues and profits, and organizations with enthusiastic employees tend to have better service quality and customer ratings.
Read more on Motivating people or related topics Talent management and Employee engagement
Lewis Garrad , a chartered organizational psychologist, is the Growth Markets lead for Mercer | Sirota, an employee research specialist. He is focused on the design and deployment of employee attitude research programs, talent assessment, and performance interventions. Find him on Twitter: @lewisgarrad
